Members Handbook

Published: Tuesday, 13 November 2018

The handbook explains all your rights and responsibilities as a tenant of Hawthorn Housing Co-operative. It also provides advice, so you can enjoy your home as fully as possible.

Every member has received a printed copy of the handbook however, we realise that some people may have poor sight and would find it difficult to read. We are therefore going to provide a CD version for people in this situation. We are also translating the handbook into mandarin and Arabic for people who do not have English as their first language.

If you require an audio or a mandarin version of the handbook please contact the office and one will be sent out to you.

The handbook has been partly funded by the Community Benefit Award we receive as founder members of the Scottish Procurement Alliance.

A copy of the handbook is available through the link here.

General Data Protection Regulation (GDPR)

Published: Monday, 04 June 2018

The new General Data Protection Regulation (GDPR) came into effect on the 25 May 2018. The GDPR introduces additional requirements on how organisations process and manage your data and gives you new rights around how your data is used. We are committed to protecting and respecting your privacy. We ensure that we comply with applicable data protection law when we process your personal data. 

We have published a new Fair Processing Notice that provides information on the data we hold on you, what we do with this data, who we share it with, how we keep it secure and what your new rights are under GDPR. Copies of our Fair Processing Notice can be found in the downloads section of our website under policies or it is also available to view here. Alternatively, copies are available at our office and we can also send you a copy by email or post if you ask us to. 


Published: Thursday, 29 September 2016

The Co-op's Charter & Annual Report for 2017 to 2018 is available here and our Annual Accounts for the year ending 31st March 2018 are available here.