Welfare & Support Services

Hawthorn Housing Co-operative provides support to our tenants through a number of partnership agencies. To find out more information on any of these services, please contact the office on 0141 336 2138.

Welfare Benefits Advice Service

Agnes is employed by Gemap Scotland Ltd which is a Money Advice Project based in Easterhouse, Agnes is based at Hawthorn Housing on a Monday and a Tuesday where she provides a welfare benefits advice service to our tenants.

 

This includes

  • Benefit checks

  • Income Maximisation

  • Assistance to apply for all benefits including Universal Credit, Carers Allowance, Personal Independence Payment, Pension Credit, Scottish Welfare Fund, Housing benefit, Council Tax reduction and many more

 

Gemap also provide

  • Help with any benefit problems 

  • Debt advice and

  • Representation at Appeal Tribunals, assisting with the appeal process and attending the appeal with the tenant. 

 

Appointments can be made by contacting Hawthorn Housing. 

Financial Inclusion

Maureen is also employed by Gemap Scotland Ltd. Maureen is based at Hawthorn Housing on a Thursday where she provides a financial inclusion service to our tenants to help you manage your money. 

Maureen can help with a range of issues such as:

  • Debt

  • Fuel Poverty

  • Budgeting Advice

  • Rent Arrears

 

Contact the office if you wish to be referred to Maureen.

Tenancy Sustainment

Employed via Simon Community, Geraldine is our Tenancy Support worker. Geraldine's role is to work with new tenants who have moved into their tenancies helping them set up utilities and change of address etc. She also works with tenants who are struggling within their tenancies e.g. refer to O.T for aids and adaptations.

 

Geraldine can also provide emotional support to those tenants facing any difficulties and can signpost to other organisations for additional support if and when required.

To speak to Geraldine, please contact Hawthorn Housing Co-operative.